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CeraVe Cleanse and Smooth Duo for Blemish-Prone Skin

CeraVe Cleanse and Smooth Duo for Blemish-Prone Skin

Sale price  R 636.00 Regular price  R 882.00
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Description

Designed for blemish-prone skin, the CeraVe Cleanse & Smooth Duo features a lightweight cleanser and exfoliating serum to promote visibly smooth and radiant skin.

Set Contents:

Blemish Control Cleanser with Salicylic Acid & Niacinamide for Blemish-Prone Skin 236ml
Featuring a lightweight gel-to-foam texture, the gentle formula thoroughly cleanses and refreshes the complexion, leaving your skin feeling nourished and hydrated. Enriched with three ceramides, niacinamide and 2% salicylic acid, the cleanser helps to buff away dead skin cells and soften the appearance of fine lines. Oil-absorbing technology works to minimise excess sebum to promote a more mattified appearance.

Resurfacing Retinol Serum with Ceramides & Niacinamide for Blemish-Prone Skin 30ml
Powered by a potent blend of ceramides and niacinamide, the serum gently exfoliates the skin to help brighten and visibly smooth the complexion. Ultra-lightweight and fast absorbing, the retinol serum offers multi-action benefits to promote a nourished and illuminated appearance.

Return policy

Alfix Returns & Refunds

  • Returns: Accepted within 7 days if unused, sealed, and with proof of purchase.
    ❌ No returns on opened skincare, cosmetics, personal care, perishables, or clearance items.
  • Refunds: Processed within 5–10 business days after inspection and approval.
    Shipping fees are non-refundable unless Alfix is at fault.
  • Exchanges: Only for defective, damaged, or incorrect items. Must contact within 48 hours.
  • Damaged/Faulty Items: Report within 48 hours with photos; replacement or refund at no cost.
  • Return Shipping: Customer pays unless the item is faulty or incorrect. Use a trackable courier.
  • Start a Return: Email support@alfix.co.za or call +27 69 643 0620 with order number, items, and reason.
  • Legal: Complies with the South African Consumer Protection Act (68 of 2008).
Shipping

Alfix Shipping

  • Processing: Orders ship within 1 business day (next business day for weekends/holidays).
  • Delivery: 2–3 business days across South Africa; longer for remote areas.
  • Rates: R75 flat fee.
  • Coverage: South Africa only.
  • Tracking: Sent via email/SMS after dispatch.
  • Failed Deliveries: Re-delivery cost may apply for incorrect addresses or missed deliveries.
  • Damages/Missing Items: Report within 48 hours with photos.
  • Support: Email support@alfix.co.za or call +27 69 643 0620.

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FAQ

How much is shipping and how long will it take?

Standard delivery is a flat-fee of R75.
Delivery takes 2-4 business days.

How do I pay for goods?

Customers are able to pay for their purchases using the secure online payment function via debit or credit card, as well as EFT.

Report Damaged, Leaking, or Melted Products

Although Alfix and our carriers strive to prevent any damages during transit, we cannot guarantee that our products will arrive in the same condition they were shipped. Please note that local weather conditions, such as elevated temperatures or high humidity, may cause specific products to leak, melt, or arrive in an altered form. If your item was damaged, leaked, or melted during transit, let us know by submitting a refund or reship request with photographic documentation. You may be asked to send the item back before your refund can be issued. Please note that this amount may not match the full price of the items since, shipping, promotional discounts and store credit may be taken into account. Please contact our Customer Service team if you have any specific questions about damaged items.

How long do refunds take?

Your refund, replacement, or return request may take up to 48 hours to be reviewed by a trained representative. We will send you an email after your refund request has been accepted or declined. I If accepted, please allow your bank 7-10 business days to execute the return to the original payment method

My order is missing items

The majority of the time, an item is not truly missing from an order. The most common reasons for why an item can seem to be missing from an order are listed below:
We will take an item or items out of stock from your order. Additionally, Alfix will send you an email if there are any items that we are unable to ship. To find out whether anything was taken out of your order before it was shipped, please check your order invoice or email inbox. It's possible that certain orders will be shipped in several batches. It is possible that your item or items are still enroute to you. Make sure to look for several tracking numbers in the email confirming your order.