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Avène A-Oxitive Antioxidant Defense Serum, 30ml
R 467.00
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7 Day Returns
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Description
Eau Thermale Avene A-OXitive Antioxidant Defense Serum 30ml is a hydrating serum that protects against daily oxidative stress and the harmful effects of pollution. Targets the first signs of aging and boosts radiance. Equivalent efficacy to 15% pure Vitamin C
Pack Size: 30ml
How to Use: Apply the A-Oxitive Antioxidant Defense SERUM to the face and neck. Use morning and/or evening.
Ingredients: Avene Thermal Spring Water (Avene Aqua), Glycerin, Isododecane, Pentylene Glycol, Water (Aqua), Dimethicone, Ascorbyl Glucoside, Polymethyl Methacrylate, Caprylic/Capric Triglyceride, Tocopheryl Glucoside, Artemia Extract, C12-20 Alkyl Glucoside, C14-22 Alcohols, Cetrimonium Bromide, Citric Acid, Disodium Edta, Fragrance (Parfum), Hydroxyethyl Acrylate/Sodium Acryloyldimethyl Taurate Copolymer, Polysorbate 60, Sodium Benzoate, Sodium Citrate, Sodium Hyaluronate, Sodium Hydroxide, Sorbitan Isostearate, Xanthan Gum
Return policy
Alfix Returns & Refunds
- Returns: Accepted within 7 days if unused, sealed, and with proof of purchase.
❌ No returns on opened skincare, cosmetics, personal care, perishables, or clearance items. - Refunds: Processed within 5–10 business days after inspection and approval.
Shipping fees are non-refundable unless Alfix is at fault. - Exchanges: Only for defective, damaged, or incorrect items. Must contact within 48 hours.
- Damaged/Faulty Items: Report within 48 hours with photos; replacement or refund at no cost.
- Return Shipping: Customer pays unless the item is faulty or incorrect. Use a trackable courier.
- Start a Return: Email support@alfix.co.za or call +27 69 643 0620 with order number, items, and reason.
- Legal: Complies with the South African Consumer Protection Act (68 of 2008).
Shipping
Alfix Shipping
- Processing: Orders ship within 1 business day (next business day for weekends/holidays).
- Delivery: 2–3 business days across South Africa; longer for remote areas.
- Rates: R75 flat fee under R600; free shipping for R600+.
- Coverage: South Africa only.
- Tracking: Sent via email/SMS after dispatch.
- Failed Deliveries: Re-delivery cost may apply for incorrect addresses or missed deliveries.
- Damages/Missing Items: Report within 48 hours with photos.
- Support: Email support@alfix.co.za or call +27 69 643 0620.
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FAQ
How much is shipping and how long will it take?
Standard delivery is a flat-fee of R75. For all orders under R600.
Orders R600 and above qualifies for free delivery.
Delivery takes 2-4 business days.
How do I pay for goods?
Customers are able to pay for their purchases using the secure online payment function via debit or credit card, as well as EFT.
Report Damaged, Leaking, or Melted Products
Although Alfix and our carriers strive to prevent any damages during transit, we cannot guarantee that our products will arrive in the same condition they were shipped. Please note that local weather conditions, such as elevated temperatures or high humidity, may cause specific products to leak, melt, or arrive in an altered form. If your item was damaged, leaked, or melted during transit, let us know by submitting a refund or reship request with photographic documentation. You may be asked to send the item back before your refund can be issued. Please note that this amount may not match the full price of the items since, shipping, promotional discounts and store credit may be taken into account. Please contact our Customer Service team if you have any specific questions about damaged items.
How long do refunds take?
Your refund, replacement, or return request may take up to 48 hours to be reviewed by a trained representative. We will send you an email after your refund request has been accepted or declined. I If accepted, please allow your bank 7-10 business days to execute the return to the original payment method
My order is missing items
The majority of the time, an item is not truly missing from an order. The most common reasons for why an item can seem to be missing from an order are listed below:
We will take an item or items out of stock from your order. Additionally, Alfix will send you an email if there are any items that we are unable to ship. To find out whether anything was taken out of your order before it was shipped, please check your order invoice or email inbox. It's possible that certain orders will be shipped in several batches. It is possible that your item or items are still enroute to you. Make sure to look for several tracking numbers in the email confirming your order.